IT Support and Security that hits all your growth targets. 

Ignition is a team of human IT professionals who understand your challenges and speak your language. With over 25 years in the industry, Ignition has the solutions you need in a flavor that’s right for you.

Activate Your Brand’s Potential

Let Ignition’s seasoned IT services improve your business flavor immediately by enhancing your scalability and security, ensuring seamless compliance, and increasing productivity. Plus, we have actual humans ready to assist you by phone.

Device Management

Overseeing free-range devices can be a lot like herding cats. We'll secure, monitor, and manage all your devices, no matter what tree they’re hiding in, so you’ll know what they're up to.

Warehousing & Distribution

We’ve got your spare hardware reallocation, device patching, asset planning, and troubleshooting all taken care of. Sit back, relax, and leave the heavy lifting to us.

Onboarding Automation

Hire from anywhere without a hitch. Our foolproof automated onboarding gives your new hires a flawless first day with efficient, scalable, and secure recruiting for you.

Tech Support

We're alpha geeks who speak human, not technosquee. But that's not all. Our engineers share an unwavering desire to solve your problems at lightning speed.

Cybersecurity

Relax, we've got your back. Say goodbye to worms, viruses, hackers, and phishers with our military-grade cybersecurity protocols that keep bad guys out and your data safe.

Managed IT Services

Streamline and secure your business processes. Scale up or down in a flash. Empower your ambitions with our strategic IT solutions, all before lunchtime.

Using Our Awesome IT Superpowers For Good

We specialize in craft-brewed IT services to help propel your business from A to YAY! in record time.

Our IT Special Sauce: 

Ignition's secret sauce

For ambitious startups, remote workforces, and non-garden-variety businesses, we check every box: Over a quarter-century in IT. A net promoter score (NPS) at double the industry average. A canine office mascot named Dax. We're pretty much killing it.

Startup-Shaped. Trusted by hundreds of startups in SF and beyond, we know your Seed-to-Series-C journey and can bring the stability, security, and scalability you need.

Remote Work, Simplified. Manage IT effortlessly for remote or hybrid teams, from anywhere, for any device, at any time. Productivity and safety guaranteed.

Serious Security. Our adaptable, flat-rate security suite keeps your unique brand secure with 24/7 protection for you, your team, and your data.

Flexible Solutions. No long-term commitments: Pay month-to-month, add or subtract seats and services. On-call help desk with real humans. We adapt to your growth.

Verifiable Success. With three decades of leadership experience and an average team tenure of 23 years, we’ve empowered 500+ companies to exceed their ambitions. We know how to help you Get Things Done.

Our Proof: Happy Clients

Don’t believe us? See what our clients have to say!
An NPS of 86 (2x industry average) means we have the testimonials to prove it:

"You guys rock!! Definitely, ‘OMG these guys are amazing!”

Reyna Diaz,
Chief of Operations
Precision Dermatology

Our Team: Made With Real Humans

A flock of friendly experienced IT experts gives startups and small businesses the kind of farm-to-table IT that exceeds their store-bought expectations and activates their potential.

Got A Question? We Have Answers

If you’re IT-curious, don't hold back! We're an open book.

OK, how much do you cost?

Pricing depends on your specific needs. We offer flexible, modular pricing based on your seat count and requirements, with our most lightweight contracts starting at just a few hundred dollars per month.

Can I ask your clients if you’re as good as you say you are?

Absolutely! We'll connect you with individual introductions.

Do you support both Mac and PC?

Absolutely. We've got you covered, no matter the platform.

Where are you based?

Our main office is in sunny San Francisco, but our dedicated team works across major metro areas from coast to coast. All our engineers are on-shore, full-time, W-2 employees with US work eligibility.

How long is your average contract term?

What contract term? Our contracts are month-to-month with no starting fees. We offer this flexibility because our clients love working with us and stick around for the long haul, and we're confident you will, too.

Are you, like, some kinda whipper-snappers in a wet-behind-the-whatever outfit?

Dear god, no. Ignition was founded in 1998 by our boss, Noam, way back when Will Smith was Gettin' Jiggy Wit It. Since then, we've supported over 500 companies, from startups to blue chips to mom-'n-pops.

We're entirely remote, and I've got nowhere to store spare laptops. Can you store them for me?

Absolutely. We handle laptop logistics, including retrieval and factory resets when your team members leave, ensuring smooth equipment reassignment or retirement.

What makes you different?

O, let us count the ways! Our modular billing model allows you to pay for the specific pieces you need. We specialize in services tailored for fast-growth companies, like software startups and fully remote, cloud-based firms. We're truly cross-platform. We’re experts in onboarding new hires and managing and securing their devices. And there's more - give us a call to find out.

Do you support SOC 2 and other compliance regs? Can you help with getting us accredited?

Absolutely. Most of our clients have compliance requirements, and we integrate their security policies into our support procedures. Our mobile device management (MDM) protocols are renowned for meeting the controls of SOC 2, SEC, PCI-DSS, HIPAA, and other regulations.

If I have a tech problem, how quickly will you respond?

Our super-helpful all-human help team is available 11 hours every weekday (9 AM to 5 PM PST, 9 AM to 8 PM EST). When you reach out, our engineers will answer your call and start assisting you right away. If you contact us outside working hours, we'll respond the next working day.

How will you onboard my new staff, then?

We're glad you asked. Onboarding is one of our specialties. We'll automate your onboarding and offboarding processes and provide detailed protocols and communication procedures tailored to your preferences, ensuring everyone is on the same page.

How will you keep our computers secure?

We leave no stone unturned when it comes to your safety. We encrypt all your devices, keep them updated with the latest security patches, monitor for malware, provide security training and anti-phishing solutions, and much more.

Ready, Set, Go!

Onboard new hires in under ten minutes.