We take care of the details so you can focus on what matters

Start-Up IT Support in San Francisco

My, how you’ve grown! Everyone wants a piece of That Thing You Do, and now your young Bay Area start-up is growing so fast that you can’t even. That sweet, sweet Series A/B coin has led to chunkier projects and a crazy-huge team in downtown San Francisco and beyond. But, if you’re an enterprise and your IT is mom-and-pop, you got problems.

Relax, sit back, and chill because our responsive, agile, and oh-so-dang-expert IT support for start-ups in San Francisco takes care of the IT stuff while you’re growing. And continues even when you’re all grown up. Sigh.

We Make Hiring a Nirvana Experience

Hiring all the people? Easy peasy. Our A-to-Yay cross-platform automated onboarding service ramps ‘em up so they are ready to play on their first day. It’s all down to the magic of the bespoke onboarding processes we’ll design for you. This means your new hires can start work on the right device - OS, iOS, Android, or Windows…exclusivity is boring. We even safely configure devices with all the accounts, groups, and permissions they can eat. And we offer a non-BS pricing structure: per-person, flat-rated, and month-to-month.

Ramp ‘em up

Get the Big Picture

Is your fleet a mystery or a mess? Or both? Great, because we’ll round ‘em all up under a single pane of glass and wrangle them so that every device is secured, compliant, standardized, and visible. Welcome to your new IT asset inventory - words you thought you’d never enjoy. Do you think we’re cool yet??

Take control

24/7 Device Babysitting

Managing a remote team has its challenges, but managing that team’s devices ain’t one of yours. We’ll cosset every device in your fleet from womb to tomb, and that means the works. Speedy delivery to your new hires? Of course. Collection of said devices? How can you even doubt it? And, we’ll store your spares in our fully-insured, uber-secure device spa. Forget the facial - it’s clean, repair, and prepare, then ready to go again.

Clean ‘em up

Good Humans Who Actually Answer the Phone

Our IT helpdesk is made of decent humans offering friendly cleverness and an uncommon desire to actually help–all with a side order of Warm and Fuzzy Feels™. Call wait time? Nah, we answer your call 11 hours a day. Email response time? 30 minutes or less. We care about our clients and it shows.

Fix it now

Making Weird Work

You’re not like other businesses. We know that. But no matter how strange/special/mental your way of working/product/business is, we’ll design and manage the IT solution that fits. Bespoke architecture? Check. Customized cloud optimization? Easy. Gap remediation for SOC 2 and the rest? Lord, yes. We’ll build tailored IT that is as weird as you are. We like weird here. It’s fun.

You do you

Outsourced IT Support for San Francisco Start-Ups, 
As If You Haven’t Worked It Out By Now

We’ve helped San Francisco start-ups long enough to understand and support their flavor of crazy. From second-by-second security monitoring to panoramic strategic blueprinting (it’s a word), we design and deliver the comprehensive and super-flexible IT support that scaling San Francisco start-ups actually need.

Ignition is Silicon Valley’s best (and friendliest) IT security, compliance, and support team for scaling start-ups. Call us now–chatting about IT support and cybersecurity is our favorite thing to do!

Get in touch