Case Study: Secure Onboarding and MDM

How Ignition Helped HireCalling Acquire Fortune 500 Clients

HireCalling’s Level-Up: Safer, Faster Hiring With Buffed-Up Network and Device Security

When a posse of Fortune 500s came knocking at HireCalling’s door wanting to play, HireCalling company leaders needed to corral their fleet, ramp up cyber security, and scale up headcount, but fast. They turned to Ignition.

What We Did

Deployed MDM to control and configure all devices to the highest cyber security standards.
Deployed Cloud SSO for role-based provisioning, super-secure identity management, and faster productivity.
Created the processes required for faster, easier onboarding and offboarding.

About HireCalling

HireCalling’s a fast-growing tech startup that uses AI to connect the perfect talent with the perfect job. Its secret weapon is an AI assistant that creates warm, human interactions between employers and potential hires.

"Our new employees are starting their first day at HireCalling with a big smile on their face, and some people have said it's the best onboarding experience ever."

– Jason White, VP of IT and Security, HireCalling.

The Problem

HireCalling’s product and ethos became super-attractive to 40 Fortune 500 companies, but they had a trio of challenges to tackle before jumping in. They needed:

To hire fast and furious while keeping things smooth and professional to retain top talent.
To tighten and demonstrate their cybersecurity game, to meet all the contractual legals for the Fortune 500s.
To spend less time and brainpower on IT admin and more time making their product even bigger and better.

The Challenges

Historically, onboarding had been overly individualized, allowing new hires to set up their own laptops. This created a fleet of disparate systems and zero standardization.
The need for speedy security: pressure from potential clients meant HireCalling had to demonstrate compliance quickly.

The Project

Phase 1A: Security Through MDM

We wrangled all of HireCalling's devices into a centralized, manageable fleet via an MDM platform. This allowed us to standardize, configure, and lock in security settings while we enabled a monitoring regime to shoot off alerts to Ignition's Security Operations Center if any device tried to break the rules.

Phase 1B: Faster, Better Hiring Through Automated Onboarding

With the fleet under control, it was time to create a streamlined onboarding checklist and deploy automated onboarding & offboarding by connecting the MDM platform to Apple's Business Manager and Device Enrollment Program.

Phase 2: Federated Connectivity and Security Through Cloud SSO

We ramped up security even further by implementing a strong front door to cloud apps, activating multi-factor authentication, and role-based provisioning, for access control.

Results

Efficiency benefits: offboarding time reduced from hours to 5 minutes.
Bigger market potential: HireCalling’s tighter security and efficiency means they can compete for larger contracts.
Client confidence: HireCalling demonstrates it can keep their clients’ promises.
Cost savings: “I think [Ignition has] replaced the equivalent of one to two senior people.”

"Without a doubt, the word is 'easy.' Everything's been easy. Ignition has been consistently supporting us with a friendly, expert presence. They understand us and what we need, and they've introduced systems and processes that maximize how HireCalling can push forward. I wanted this immediate success, and I certainly got that by partnering with Ignition."

– Jason White, VP of IT and Security, HireCalling.

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Ready, Set, Go!

HireCalling and Ignition continue to work together for HireCalling's ongoing growth and success. We’re proud to help them achieve their business goals. Could we do the same for you?

Footnote: Our client was super happy to be a case study, but at their request, we changed their name. This is because they wanted to be open and honest about the challenges they faced but also wanted to protect their brand. We appreciate their honesty.