IT Support for Remote Workers

We take care of your remote team, so they can take care of business.

it support
for remote workers

Work from home, they said. It’ll be fun, they said. But managing All The IT Things ain’t easy when your team is remote. Relax, we got this. Our comprehensive IT support for remote workers means you can corral your hipster digital nomads with total confidence and, heck, even insouciance.

Work anywhere, on any device, any time. You’re welcome.

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Total Remote Management

Not only can you go to the ball, Cinderella, but your remote team can have all the tools, apps, and collaborative stuff they need to perform like the Disney princesses they are. It’s all taken care of. Choose Your Own Device? Yep, because we love cross-platform shenanigans. Role-based provisioning? Of course. Security? We’re surprised you’re even asking, are you a hacker? Turnkey, white-glove device management for a flat monthly fee per seat.

Make 'em purr

Easy, Fast Onboarding

Need a bigger (or cheaper) talent pool? You got one, because now you can dive right in and hire anywhere. Our A-to-Yay customized onboarding service gets your new people provisioned, set up, and productive before they can even say, “Hey, a job that doesn’t suck!” Device procurement, shipping, provisioning, SaaS account onboarding, plus a helpdesk peopled by expert humans with the deskside manner of St Francis of Assisi. Bringing on new people just got easy.

Bring 'em on

Track and Locate
Your Stuff

Stealing is nonsense and that’s why we serve up so-tight-your-eyes-water encryption to your remote devices, helping to keep corporate data safe if a device goes AWOL. And, we got the encryption keys in case your workers go AWOL too. Want to piss off a thief? Device lock and data erase in a few clicks does just that.

Lock it down

All The Platforms

Nothing says, “I’m better than your last boss” more than giving your remote people the device they prefer. Now you can. Our tasty mobile device management corrals, standardizes, and secures all the platforms–MacOS, iOS, Windows, Android, Whatever™–under a single pane of glass so you can give out the work candy without the extra work.

Make 'em smile

24/7 Security

Remote workers are easy meat for the apex predators of hackerworld–but not your remote workers. That’s because they’re wrapped in our womb-like cocoon of standardized security protocols that protect them 24/7 from malware, ransomware, viruses, zero-day attacks, Trojans, and worms. Throw in patching and password management, enforced multi-factor authentication, and phishing training and defense, and you got yourself one hell of a safe playground.

Keep 'em safe

A Very Helpful Helpdesk

It’s time to bring out the hankies and violins because our IT helpdesk actually helps. We solve problems human-to-human. We answer the phone 11 hours a day and call you back the other 13. Our helpdesk humans are hired not just for IT smarts and the ability to speak people language, but also for an I-like-and-want-to-help-people attitude. Your remote workers will always be supported and never feel, well, remote.

Fix it quick

Awesome IT Support for Remote Workers Also Includes Relaxation

Shh! What’s that noise? It’s the sound of your glutes unclenching as you relax knowing that our IT support for remote workers ensures your team can be productive and secure as they tippy-tap their keyboards. This is not a drill. A secure fleet and happy people can be yours today. Give us a call.

Ignition is Silicon Valley’s best (and friendliest) IT security, compliance, and support team for scaling start-ups. Call us now–chatting about IT support and cybersecurity is our favorite thing to do!

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ONBOARDING

AUTOMATION

High-ROI cybersecurity solutions that won't break the bank.

Onboarding has never been easier - or faster.

You can’t afford to spend two hours onboarding new hires anymore — and you no longer have to. In partnership with Apple, Microsoft, and Google, Ignition has developed an onboarding-automation framework that can get your new teammates out of the blocks on day one with the just the right apps, policies, and preferences — all in under 20 minutes. But here’s the best part: With all these new automations in place, your new hires will have such a smooth Day One that they’ll be delighted they took the job.

Ramp'em fast.

Zero-Touch Onboarding

Impress your new hires on day one with user-driven onboarding workflows that give them all the tools they need to tackle their role from their first welcome doughnut. No more first-day foul-ups and productivity delays — just a great system that works, however many people you take on this month.

Make Day 1 count.

Cloud App Provisioning

Your twenty new hires each need... a dozen cloud applications created... today?!? G Suite, O365, Slack, Dropbox, and more. Worry not: We’ll implement a Cloud SSO solution to automatically provision all accounts with a single click. Better yet, when a team member leaves (knock on wood), one click tears down their cloud accounts, ensuring that your cloud data doesn’t linger where hackers can find it.

Secure your cloud.

Third Party App Development

Keep your configurations standardized by ensuring all the same applications are installed on all devices. From a centralized console, we’ll push applications and configurations to all your computers (or a subset you specify). Streamline onboarding, and easily update devices already deployed in the field.

Make I.T. predictable.

Seamless Onboarding Automation for Mac and Windows

Onboarding automation doesn’t care which computing platform your new hires choose to use. By leveraging Apple’s Device Enrollment Program on Macs, or Microsoft’s Autopilot feature on Windows 10, we’ll develop an automated provisioning workflow that will be simple and user-friendly regardless of which logo is on the case. Finally, Mac and Windows users can just be friends.

Let machines do the work.

Self-Onboarding Remote Users

Are you hiring remote workers in areas where you don’t have an office — and certainly not an I.T. team? User-driven onboarding automation is the perfect way to get them up and running in no time. Just drop-ship their new computer and mobile device. They’ll be able to unbox and provision their own devices, right there in the comfort of their home office in who-knows-where. I.T. team — and office — not required!

Empower your team.