A no-bull guide to the IT services every small business needs.

IT Services for Small Businesses

Think Your Small Business IT Could Be Better? Start Here.

You might be a small business, but you’re a big target for cybercriminals. Yep, small businesses are more likely to be targeted by bad people than chunkier companies because the bad people think small businesses suck at cybersecurity. And some do. But not you, because you got this.

Here’s our take on the IT services for small businesses that you should beg Santa for.

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Managed IT Services

Outsourced strategy and services to protect and support every business operation

Usually, it’s more cost-effective for a small business to outsource its IT services, much like you outsource payroll. The fun of this is that you’ll have access to a buffet of IT services and expertise for small businesses. They’ll clean up your everyday IT so you can get on with that thing you do, and they’ll help with special projects like migrating your customer database to the cloud or helping you go fully remote. Things happen fast in IT - new cyber threats evolve, but so do better ways of working. If your IT service providers are worth their weight in tiramisu, they’ll help you adapt.

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Mobile Device Management

Centralized control and administration of mobile devices

The downside to handheld devices is that they tend to get sat on, misplaced, folded into cookie dough, or just plain stolen. And it costs money to replace them. Enter mobile device management (MDM): all your corporate devices are corralled, secured, optimized, and managed centrally. With MDM, you can lock misplaced devices and wipe the data remotely. And that’s only one of its tricks. It facilitates a whole lot of other business operations: onboarding new hires, data security, recruitment, workflow, asset management, and more.

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Cybersecurity

Protects your data from cyberattacks or unauthorized access

Cybersecurity-as-a-Service is the jewel in the crown of not becoming a statistic. There are lots of ways to approach cybersecurity, and your managed IT provider will serve up most of them. Their common aim is to minimize your attack surface and train your people to suck less at data security. You’re looking at enforced security measures, automated data and file encryption, remote lock and data wipe, and an IT asset inventory with device-level data. Cybersecurity services often come with behavior-oriented phishing training as well, which can be gratifyingly effective at reducing the risk of your people clicking those pretend Amazon emails.

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Onboarding Automation

Enrolls your new hires quickly and securely

Automated onboarding is your new bestie. It’s a methodology of quickly giving your new hires access to the tools, apps, and files they need for their role - wherever in the world they’re working. You’re looking at zero-touch onboarding for corporate devices or conditional access for Bring Your Own Device. Once it’s configured - through the delights of MDM, of course - it’s something that can scale up easily when your company expands.

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IT Support

Optimizes and manages IT infrastructure and fixes any issues that pop up

The best IT support for small businesses includes 24/7 monitoring of your IT environment to prevent outages or potential cyber attacks. If something looks iffy, it’ll fix it or warn you. It’s the backroom service that’s the backbone of IT. IT support for small businesses will also include a help desk peopled by humans who know a thing or five about IT, who are ready and almost too excited to help with your IT problems.

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Awesome IT and Reduced Risk of Aneurysm Is Good for Small Business Owners

It’s no longer weird to let someone else manage and advise on your small business IT, and in order to hang in there (or, heck, even flourish) when the world suddenly pivots (say, a pandemic), your small-but-perfectly-formed business needs good IT that’s ready for anything.

Apart from its stress-reducing capabilities, good IT is a business asset rather than a cost or a liability. And, spoiler alert, good IT services for small businesses will get you those contract magnet SOC 2 or PCI-DSS information security accreditations that’ll give you a competitive edge so sharp you could lose a finger.

Ignition is Silicon Valley’s best (and friendliest) IT security, compliance, and support team. Call us now–chatting about our top-notch IT services for small businesses is our favorite thing to do!

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