Comprehensive IT Support Now With Extra Human. Reliability fitted as standard.

it support
for small businesses in san francisco

You’re a small business. So are we. We get you. We’ve been there. Done that. Wore the pants. Got the mohawk. Rode the raccoon. Took the metaphors too far. We understand the journey and, like you, we know that it takes more than just expertise to provide the best service to customers.

And that’s why, when you hire us, we don’t ask for your trust. We earn it. We’re reliable. We’re transparent. We do IT for small businesses in San Francisco right. We prove ourselves to you everyday, because making you happy makes us happy.

Let's do this!

We Make IT Sparkle

The #nofilter reality of unmanaged IT is that it can get real messy. Maybe too many things are going wrong too often. Or, your legal compliance guy is looking nervous. Or, you’ve got a stash of devices in Meeting Room B and you’ve no idea how they got there. Are they even yours?

Relax, because we got this. We’ll clean up your IT mess, and the more shameful it is, the more we like it, because, hey, this is San Francisco after all. We’ll assess what you have, what you need, and then take care of it all lickety-split and without being judgy.

Clean it up

We Give Peace of Mind

Your IT is full of everyday monsters that can bite you on the butt. But not on our watch, buddy. We tame those IT monsters with 24/7 monitoring and data security services that keep you compliant with all the regulations you can eat. Kapow! Network and workflow resilience keeps productivity high. Zoink! Expensive revolving doors are banished by onboarding the right people the right way. With our services, you can sleep at night.

Get more Zen

Your Go-to
CTO-As-A-Service

IT is evolving so fast that it’s easier to wrestle an angry honey badger than figure out what IT you’ll need next. But getting all up in your IT strategy is a thing we do, and our catchy CTO-as-a-Service will get you future-proofed and strategic. Every quarter, one of our clever-yet-normal senior team members will sit down with you, human to human, to review and refresh your IT strategy so it’s always supporting what you do and where you want to be.

Get strategic

Many Brains, One Easy Price

To heck with small print. You need transparency. You need service flexibility. You need a pricing structure that makes sense. We got you. Our services are flat-rated, month-to-month, and accountant-friendly. Our service level agreements are clear and flexible. Simply choose what you need and come back later for seconds.

Pick and choose

We Answer the Phone Every Time

It’s called a helpdesk for a reason. Each member of our awesome helpdesk team is hired not just for top-grade tech knowledge and fluency in human, but also for an outstanding ability to care about helping. Hold time? Ain’t gonna happen. Availability? 11 hours a day plus after-hours options. Our team of caring humans never forgets that you’re human too.

Fix it now

IT Support for Small Businesses in San Francisco and Beyond

Our IT support for small businesses in San Francisco is special because we take time to understand not just what you do and why you do it, but how you do it. Your strange work culture. Your quirky people. Why do you do that thing on Mondays. We want to know it all so we can better help you.

Our IT mission for San Francisco small businesses - apart from a pony in every office - is to take expert care of the IT stuff so that you have more time, energy, and headspace to do your thing. Stabilize your business. Make weird ideas real. Save the world. Rinse, repeat.

Ignition is Silicon Valley’s best (and friendliest) IT security, compliance, and support team for small businesses. Call us now–chatting about IT support and cybersecurity is our favorite thing to do!

Get started!

ONBOARDING

AUTOMATION

High-ROI cybersecurity solutions that won't break the bank.

Onboarding has never been easier - or faster.

You can’t afford to spend two hours onboarding new hires anymore — and you no longer have to. In partnership with Apple, Microsoft, and Google, Ignition has developed an onboarding-automation framework that can get your new teammates out of the blocks on day one with the just the right apps, policies, and preferences — all in under 20 minutes. But here’s the best part: With all these new automations in place, your new hires will have such a smooth Day One that they’ll be delighted they took the job.

Ramp'em fast.

Zero-Touch Onboarding

Impress your new hires on day one with user-driven onboarding workflows that give them all the tools they need to tackle their role from their first welcome doughnut. No more first-day foul-ups and productivity delays — just a great system that works, however many people you take on this month.

Make Day 1 count.

Cloud App Provisioning

Your twenty new hires each need... a dozen cloud applications created... today?!? G Suite, O365, Slack, Dropbox, and more. Worry not: We’ll implement a Cloud SSO solution to automatically provision all accounts with a single click. Better yet, when a team member leaves (knock on wood), one click tears down their cloud accounts, ensuring that your cloud data doesn’t linger where hackers can find it.

Secure your cloud.

Third Party App Development

Keep your configurations standardized by ensuring all the same applications are installed on all devices. From a centralized console, we’ll push applications and configurations to all your computers (or a subset you specify). Streamline onboarding, and easily update devices already deployed in the field.

Make I.T. predictable.

Seamless Onboarding Automation for Mac and Windows

Onboarding automation doesn’t care which computing platform your new hires choose to use. By leveraging Apple’s Device Enrollment Program on Macs, or Microsoft’s Autopilot feature on Windows 10, we’ll develop an automated provisioning workflow that will be simple and user-friendly regardless of which logo is on the case. Finally, Mac and Windows users can just be friends.

Let machines do the work.

Self-Onboarding Remote Users

Are you hiring remote workers in areas where you don’t have an office — and certainly not an I.T. team? User-driven onboarding automation is the perfect way to get them up and running in no time. Just drop-ship their new computer and mobile device. They’ll be able to unbox and provision their own devices, right there in the comfort of their home office in who-knows-where. I.T. team — and office — not required!

Empower your team.

it support for small businesses in san francisco